1. How do I care for my hat?

To ensure you are getting the best wear out of your hat and to ensure you are caring for your piece properly, please visit the HAT CARE tab below.

2. How can I ensure I order the correct hat size?

It is important to ensure your hat is not too tight nor too loose, but just right. First things first- we highly recommend our customer measure their head before purchasing their new hat to feel confident they’re selecting the correct size.

To correctly measure your head and to discover more information on hat sizing, please visit our ‘Size Guide’ page.

3. I am in between hat sizes, what can I do?

Using a hat filler is a great option for customers that are in between sizes. Hat fillers can fill in the small gaps to create a more secure fit.

Check out our Hat Fillers HERE.

4. Can I expose my HoB hat to rainy/sunny conditions?

We recommend keeping our Signature hats dry and away from wet conditions. We understand things can happen, so if your hat gets wet, be sure to pat it dry with a towel to ensure the hat does not lose its shape.

Please avoid prolonged periods of sun exposure to avoid the color of your hat fading.

5. Where does my order ship from?

We ship all orders out of our warehouse in Southern California.

6. What forms of payment do you accept?

House of Brims accepts payments via Credit Card, PayPal, AfterPay, Klarna, and Shop Pay Installments.

All orders placed on our website will be charged in USD.

7. Am I responsible for taxes on my order?

If placing an order with House of Brims, please note that customers are responsible for any taxes, duties, and customs requirements like taxes, fees, levies, costs, or expenses associated with each order.

House of Brims is not responsible for any taxes and duties that may be applied by customs in the country where the delivery is being made.

8. How long will my HoB hat take to ship?

Please visit our Shipping Policy page for more information.

9. Does House of Brims have a physical store I can visit?

House of Brims is an online retailer and is, currently, only available online.